/*************************************************************************** File Name : ChangeLog.txt Domain : http://www.triangle-solutions.com/ ---------------------------------------------------------------------------- Author : Ian Warner Copyright : (C) 2001 Triangle Solutions Ltd Email : iwarner@triangle-solutions.com URL : http://www.triangle-solutions.com/ Description : Describes changes made to the application Date Created : Saturday 29 November 2003 14:10:31 \\||************************************************************************/ ChangeLog ---------------------------------------------------------------------------- Saturday 06 December 2003 14:56:53 ---------------------------------------------------------------------------- + In the new request element added a section that displays the allowed file types for upload. + Added in the user's Name and Email for a new support ticket + Added in the phpmailer Language file - ENGLISH - all this does is give you the errors in english. Saturday 29 November 2003 14:10:27 ---------------------------------------------------------------------------- + Fixed the retrun spelling mistake which created an error. + Checked for correctly formed email address on New Ticket submission. + Updated the mailer class. + Sorted out the Admin Footer a little better. Added scriptsearch ID, please Vote - excellent! + Found error in sending emails, due to the new function I put into the last build, basically all emails will go to the client, even the ones that are meant to go to the Admins. This has been resolved. + Finished front Page help. + Made the script check for Bad usernames and passwords in the self sign up. + Changed the wording on the Regsitry emails, and site. + Rejigged the User end stylesheet so it is easier to read. Saturday 01 November 2003 - 12:29:18 ---------------------------------------------------------------------------- + Created a SELF REGISTRATION area, this is switchable within the config for admins who dont want this functionality. Verify Email will be added at some point to this also. + Re-wrote the Auth Functions, stripped out a lot of code and improved the logout session destroy. + Made an Email Function To Cut out a lot of code from the Main Pages Enables easier Maintenance Also. Tuesday 30 September 2003 - 11:34:40 ---------------------------------------------------------------------------- + Fixed the date display to now show the day of the month. + Tidied up Admin look, added in Logo and search box. Thursday 28 August 2003 - 10:43:02 ---------------------------------------------------------------------------- + Started on the Demo intergration - this will be intergrated into the package so I dont have to do two seperate systems. There will be a switch in the Config file to turn this on and off, may be useful for you to go through the demo mode with Clients. Demo users cannot submit file attachments. Thursday 21 August 2003 - 11:05:15 ---------------------------------------------------------------------------- + Added a User help file system - needs to be finished - will be done on next version as it needs a lot of Copy. + Added in search Tickets at the top of every page. This will be improved over the next few versions currently can only search ticket subjects. + Priority colours are now added to the Background of the Table Cell giving a quicker clearer impression of what is important. + Changed a lot more Double Quotes to Single Quotes to speed up the PHP parsing. + Smartened up the look for the login areas - using some better border and cellspacing control. + Designed new logo for PHP Support Tickets in preperation for a full on support site for the application. + Added in Resend Account Details to the Login Area. + Changed the Way buttons look in the Stylesheet. Wednesday 04 June 2003 12:16:22 ---------------------------------------------------------------------------- + Made clicking Icon open up in a new window. + Words Attachment, file name and Icon enable the attachment to be visible against the post - some items may open direct in the browser i.e. Word documents do these days. + Adjusted the stylesheet on the admin it was different to user side and created nasty borders. + Added the abiliy for the Users and Administrators to assign attachments to each individual post. Attachment can only happen at point of writing the post at present. + Max File size can be set in the Browser but please also check your PHP ini file to make sure File Uploads are allowed and that the max file size is set high enough to satisfy your needs. + File array structure allows for easy Administering of what files Types are allowed to be uploaded - administered in config file. + Allow the Script Administrators to turn off uploading within config. Tuesday 20 May 2003 10:03:13 ---------------------------------------------------------------------------- + Added in Urgency field in User/Admin responses. + Have added a Message trail within the emails sent out by the User/Admin. The user will now be able to look within the email at past responses. It will detail the person who wrote the ticket and the date and the message. + Tidied up the admin email a little - now posts the Subject and date in a better plain text format. + Added in the correct subjects to post performed by Users and by the Admins - this may aid tracking. + Added in a META REFRESH after the posting session has ended this will refresh the user to the Ticket View screen and if they hit refresh it will not try and repost the data. This has been done for both Admin and User sides. The refresh happens after 2 seconds so they should be able to see the success message. + Added in Delete and Edit Icons to the user admin. Currently only the delete one works as I dont hink it is too hard to enter in a new user anyways. I will get the edit function to work to display more info on the user also. There is now a Javascript prompt before you delete. Sunday 04 May 2003 12:43:07 ---------------------------------------------------------------------------- + Added in the User Admin into the admin section - this will not list current users - enabling the administrator to suspend them without delay and Add new users to to the system. New users have a status of 1 suspended users a status of 2 - only users with status 1 will be allowed to log into the site area. + Changed the way the admin is added - currently one administrator can be set and this is added within the config file. Change the username and password to anything you want - only this account will have access to the admin section. You will need to create yourself as a user to get into the users end. Thursday 01 May 2003 11:55:17 ---------------------------------------------------------------------------- + Completed the admin element - so the Administrator can respond to all messages sent in. + Adding responses to tickets completed - Administrator emailed after each response id added. Now the opening page will be customer facing all responses added by the Administrator will be through the Admin there they will be able to see all the tickets produced by all there users. + NewRequest completed - a logged in user will be able to write a new request, the Administrator will be email the request. + Added in the AUTH system so I can identify users and there past posts made up a table to identify users, status will be 0-off 1-normal 2-admin + Started the application by building from the blocks of PHP-Multiple Newsletters - so the look and feel will be similar to that.